At idx77, your personal data belongs to you. This Privacy Policy explains in plain, professional English exactly what information we collect, why we collect it, how we protect it, and what rights you hold over it as an Indonesian player on our platform. We encourage you to read it in full.
Last Updated: January 2026Six principles that define how idx77 handles your personal data — before you read the full policy below.
All data in transit is protected by TLS 1.3 encryption. Stored personal data and financial records are encrypted at rest using AES-256. Your payment details are never stored on idx77 servers in plain text.
idx77 does not sell, rent, or trade your personal data to any third party for their own marketing or commercial purposes. Your information is used exclusively to operate your account and improve your experience on our platform.
We collect only the personal data that is strictly necessary to provide our services, comply with anti-money laundering (AML) obligations, and meet our licensing requirements. We do not ask for information we do not need.
You have the right to access, correct, export, and — subject to legal retention obligations — request deletion of your personal data at any time. Submit a data request to our support team and we will respond within 30 days.
idx77 uses cookies strictly for session management, fraud prevention, and platform performance analytics. We do not use third-party advertising cookies or behavioral tracking pixels that follow you across the web.
Identity documents submitted for KYC verification are stored in an access-controlled, encrypted document vault. Only authorized compliance personnel can access KYC documents, and all access is logged and audited.
This Privacy Policy ("Policy") describes how idx77 ("we", "us", "our", "the Platform") collects, uses, stores, and protects personal data provided by individuals ("you", "the Player", "the User") who access or use the idx77 online gambling platform at https://idx77.pro and any associated mobile interfaces operated under the idx77 brand.
This Policy applies to all personal data processing activities conducted by idx77 in connection with the provision of its online sports betting, live casino, slot gaming, togel (Indonesia's traditional numbers lottery), and related services. It covers data collected through account registration, identity verification, deposits and withdrawals, platform usage, customer support interactions, and marketing communications where you have opted in.
By registering an idx77 account or continuing to use the Platform after the effective date of this Policy, you acknowledge that you have read and understood how we process your personal data as described herein. If you do not agree with this Policy, you must discontinue use of the Platform and may request account closure via our support team.
For the purposes of this Privacy Policy, the following terms have the meanings set out below:
When you create an idx77 account, we collect the following information: full legal name, date of birth, residential address in Indonesia (including city — Jakarta, Surabaya, Bandung, Medan, Bali, Yogyakarta, or elsewhere), email address, and Indonesian mobile phone number. This information is mandatory; without it, we cannot open an account for you.
Before processing your first withdrawal, and in certain other risk-triggered circumstances, we collect copies of government-issued identity documents. For Indonesian players, this typically means your KTP (Kartu Tanda Penduduk — national identity card), passport, or SIM (driving license), together with a live selfie holding the same document. For Level 2 KYC, we may additionally collect proof of address (a recent utility bill, BCA/BRI/BNI/Mandiri bank statement, or official correspondence dated within 90 days) and, where required by AML rules, documentation of source of funds.
We collect the details necessary to process deposits and withdrawals, including bank account names and numbers (for transfers via BCA, BRI, BNI, Mandiri, CIMB Niaga, and other supported Indonesian banks), e-wallet account identifiers (OVO, DANA, GoPay, ShopeePay, LinkAja), and transaction reference numbers. We do not store full card numbers or CVV codes on our servers; card processing, where applicable, is handled directly by our PCI-DSS-compliant payment processor.
We automatically collect technical and behavioral data when you use the idx77 Platform, including: IP address, device type and operating system, browser type and version, session timestamps, pages and game interfaces visited, bet history, deposit and withdrawal history, and in-play actions within casino games and the sportsbook. This data is used for security monitoring, fraud prevention, and improving the player experience.
When you contact our support team — by live chat, email, or any other channel — we retain records of those communications, including the content of your messages, the time and date of contact, and the resolution outcome. This enables us to maintain continuity of service and to review interactions for quality assurance and compliance purposes.
Where you have opted in to receive promotional communications from idx77, we store your marketing preferences and a record of the consent given. You may withdraw this consent at any time by contacting our support team or by using the unsubscribe mechanism in any marketing email we send you.
| Data Category | Examples | Mandatory? |
|---|---|---|
| Registration Data | Name, date of birth, email, phone, address | Yes |
| KYC / Identity Documents | KTP, passport, SIM, selfie, proof of address | Yes (before withdrawal) |
| Financial Data | Bank account details, e-wallet IDs, transaction refs | Yes (for transactions) |
| Platform Usage Data | IP address, device info, bet history, session logs | Automatic |
| Communications Data | Live chat transcripts, support emails | When you contact us |
| Marketing Preferences | Opt-in records, promotional history | Optional |
idx77 collects personal data through the following channels and mechanisms:
idx77 processes your personal data on one or more of the following legal bases, depending on the specific processing activity:
The personal data we collect is used for the following specific purposes:
idx77 does not sell, rent, or commercially transfer your personal data to third parties for their own use. We share your personal data only with the following categories of recipients, and only to the extent necessary for the stated purpose:
idx77 does not and will not sell your personal data to any advertising network, data broker, marketing agency, or any other commercial third party. This commitment is unconditional and is not subject to change without explicit prior notice to all registered Players.
idx77 uses the following categories of cookies on the Platform:
| Cookie Type | Purpose | Duration |
|---|---|---|
| Strictly Necessary | Session authentication, CSRF protection, load balancing | Session (deleted on browser close) |
| Functional | Remembering your language preference, game display settings, and last-visited game lobby | Up to 90 days |
| Analytics | Aggregated, anonymized platform performance metrics — page load times, error rates, funnel drop-off points | Up to 12 months |
| Security / Fraud Prevention | Device fingerprinting, bot detection, suspicious session flagging | Up to 12 months |
idx77 does not use third-party advertising cookies, retargeting pixels, social media tracking pixels (Facebook Pixel, TikTok Pixel, etc.), or any other tracking technology designed to follow your browsing behavior across websites other than the idx77 Platform itself.
You can control and delete cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will prevent you from logging into your Account, as session authentication relies on them. Disabling functional cookies will result in the loss of personalization settings. Disabling analytics and security cookies may impair our ability to detect fraudulent access to your Account.
idx77 retains personal data only for as long as is necessary to fulfill the purpose for which it was collected, or as required by applicable law and our licensing obligations. The following retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account registration data | Duration of account + 5 years after closure | AML record-keeping obligation |
| KYC identity documents | 5 years after account closure | AML / licensing requirement |
| Financial transaction records | 5 years after transaction date | AML / financial reporting obligation |
| Bet and game history | 5 years after account closure | Licensing requirement / dispute resolution |
| Customer support communications | 3 years after last interaction | Legitimate interests (quality, compliance) |
| Platform usage / session logs | 12 months | Fraud prevention / security |
| Marketing consent records | Until consent withdrawn + 3 years | Legal obligation (proof of consent) |
After the applicable retention period expires, personal data is securely deleted or anonymized in a manner that makes re-identification impossible. Anonymized, aggregated data (e.g., statistical reports on platform usage) may be retained indefinitely as it no longer constitutes personal data.
idx77 applies a layered security architecture to protect your personal data against unauthorized access, disclosure, alteration, and destruction. Our security measures include, but are not limited to:
As an individual whose personal data is processed by idx77, you hold the following rights. To exercise any of these rights, submit a written request to [email protected], referencing your registered Account username and specifying the right you wish to exercise. We will respond within 30 calendar days of receiving a valid request.
idx77 is an internationally operated platform. Your personal data may be transferred to, stored in, or processed in countries other than Indonesia, including countries where our cloud infrastructure, KYC partners, or game studio technology partners are based. These countries may have different data protection laws from those in Indonesia.
Where such international transfers occur, idx77 ensures that an appropriate level of protection is applied through one or more of the following safeguards:
If you would like more information about the specific safeguards applied to international transfers of your personal data, please contact us at [email protected].
The idx77 Platform is strictly for adults aged 21 years and older. We do not knowingly collect personal data from individuals under the age of 21. Our registration process includes a date-of-birth check, and our KYC verification process independently confirms age eligibility before withdrawals are processed.
If idx77 discovers or is notified that personal data has been collected from an individual who was under 21 at the time of registration, we will immediately suspend the Account, void any associated bonuses and winnings derived from underage play, return any verifiable deposited funds, and permanently delete the personal data of the underage individual from our systems, subject only to any legal reporting obligations that may apply.
If you are a parent or guardian and believe your child has registered an Account on idx77, please contact us immediately at [email protected] with the subject line "Underage Account Report". We treat such reports with the highest priority.
idx77 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, legal obligations, or Platform services. When material changes are made — meaning changes that affect how we use your personal data in a way that could impact your rights — we will notify you by posting a prominent notice on the Platform and sending an email to your registered address at least 14 calendar days before the changes take effect.
For non-material changes (such as clarifications of existing language, corrections of typographical errors, or updates to contact details), we will update the "Last Updated" date at the top of this Policy without a separate notification. The most current version of this Privacy Policy is always available at https://idx77.pro/privacy-policy.
Your continued use of the Platform after the effective date of any amended Privacy Policy constitutes your acknowledgment of the changes. If you do not accept the amended Policy, you must discontinue use of the Platform and may request account closure via our support team.
If you have any questions, concerns, or requests relating to this Privacy Policy or our handling of your personal data, please contact the idx77 data protection team using the information below. All privacy-related communications should reference your registered Account username to ensure they are routed promptly to the correct team.
idx77 is built on transparency and security. Now that you know how we protect your data, explore everything our platform has to offer — from live sports betting to world-class slots and live casino.
🔞 Adults Only — 21+ | Play Responsibly | idx77 is Licensed & Regulated Internationally